1 reviews
Link3 ইন্টারনেট সার্ভিস নিয়ে আমার অভিজ্ঞতা ⭐⭐⭐⭐⭐ (৫/৫) আমি প্রায় ১০ বছর ধরে Link3 ব্যবহার করছি। আমি মৌলভীবাজার থেকে ব্যবহার করি এবং এখানে সার্ভিস খুবই ভালো পাচ্ছি। তবে অন্যান্য কিছু এলাকায় অনেক ইউজার তেমন ভালো সার্ভিস পাচ্ছেন না বলে জানি। তাদের নেটওয়ার্ক এখানে খুবই স্টেবল। যখনই কোনো সমস্যা হয়, তারা আগেই SMS এর মাধ্যমে জানিয়ে দেয়। এটা একটা ভালো দিক। সাপোর্ট টিম অনেক হেল্পফুল, AnyDesk সাপোর্ট বেশ কার্যকরী। হেড টিমও ভালোভাবে সহযোগিতা করে। বড় কোনো ইস্যু হলে তারা আগে থেকেই জানায় এবং চেষ্টা করে সমাধান করতে। তবে একটা বিষয় উন্নতির দরকার — Link3 এখনো আগের মতো ১০০ Mbps capped BDIX স্পিড দিচ্ছে, যেখানে অন্যান্য ISP গুলো ৩০০-৫০০ Mbps পর্যন্ত BDIX দিচ্ছে। যদি Link3 তাদের BDIX স্পিড একটু বাড়িয়ে দিত, তাহলে সার্ভিসটা আরও ভালো হতো এবং মার্কেট কম্পিটিশনেও তারা এগিয়ে থাকতে পারতো। সবমিলিয়ে, মৌলভীবাজার এলাকায় আমার অভিজ্ঞতা ভালো, তবে কিছু টেকনিক্যাল দিক আপডেট করলে আরও ভালো সার্ভিস আশা করা যায়।
Date of experience: October 05, 2016
Amani Latif
4 months ago
Been with them over a decade. As with any business, issues arise but customer service impeccable and internet connectivity in Baridhara diplomatic zone is pretty great.
Saif Imam
2 months ago
I have never seen such an unprofessional service provider. The ground team has no manners or courtesy at all. If your cable got cut or have any problem after the connection, it will take 5-6 days to solve. DO NOT RECOMMEND TO ANYONE AT ALL
Afsara Mehrin
3 weeks ago
It’s been more than 15 HOURS and my issue still hasn’t been resolved !!! I haven’t had any internet since yesterday, at 02:00pm and I’m currently on mobile data which won’t last too long. Instead of asking for World Cup goal predictions on your Facebook page, BE PROFESSIONAL and help your clients who are facing serious problems ! …and one more thing, I’m a “Madam”; not a ‘sir’.
SHUBO CHANDRO SARKER
8 months ago
Worst Internet Provider I’ve Ever Used!! I’ve been using their so-called 50 Mbps package, and honestly, the service is an embarrassment. I barely get 2–10 Mbps Max, and even YouTube buffers like it’s 2005. 🤣 Video calls drop, pages take forever to load, and the connection randomly dies at the worst moments. They clearly don’t care about quality or customer satisfaction. This provider is delivering 3rd-class service. If you’re thinking about buying their internet package, don’t do it. Save your money and choose a company that actually provides the speed and reliability they promise. I’m leaving this review to alert others, so they don’t fall into the same trap. Strongly NOT recommended.
Khondoker Sadman Sakib
10 months ago
Don't know what a third class service is? Join Link3 network services and you will be delighted to learn about the lowest standard of service. They will ask for connection charges in advance. After that, they will forget that you exist. Yes. Few days and multiple complaint calls later, they will share a schedule date cause they had some pending tasks and they are low on manpower. Disgusting.
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Embarking on its journey back in the year 2000, Link3 Technologies Limited has emerged as a prominent leader in the realm of IT solutions, offering an extensive array of services that encompass IP telephony, cybersecurity, Office 365, and fixed fiber broadband connections to both retail and corporate markets throughout Bangladesh. A pivotal moment for the company occurred in October 2021 when Link3 achieved a milestone by surpassing 100k retail broadband connections, thus securing its position as the largest ISP in the country in terms of active subscribers. Notably, Link3 has earned recognition as a trailblazer in providing integrated solutions within the corporate sector of Bangladesh, proudly holding the distinction of being the sole ISP connected with every bank in the nation.
At the heart of Link3's ethos lies an unwavering commitment to prioritizing its customers. The company places them squarely at the center of its business operations, and their satisfaction remains paramount. Link3 boasts a highly skilled and dedicated team of professionals who work diligently to maintain a standard of quality and service that remains unparalleled in the industry. Innovation is deeply ingrained in the company's philosophy, with a strong emphasis on simplifying processes and assuming full responsibility for all actions and services rendered.
Whether it concerns individuals or organizations, Link3 holds a profound sense of responsibility to enrich the lives of its customers and aspires to become the favored choice for a seamless digital lifestyle in the market. The company strives to create a positive impact, enhancing the digital experiences of its clientele, and consistently working towards being at the forefront of the industry's advancement.
Police Plaza Concord Tower-1 (13th floor), Plot-2, Road- 144, Gulshan, Dhaka, Bangladesh