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Dolon Zahir

Rating

5 years ago

NOVOAIR is the top private airline company in Bangladesh. They have started with 144 Jet Aircraft. Three types of aircraft US Bangla have, Now they have ATR 72-500 aircraft. NOVOAIR operating in one international route as well. They are maintaining the timing perfectly. Their airport staffs are very helpful and cooperative. Cabin crew are very hospitable. Excellent inflight food.

Md. Raisul Islam

Rating

a year ago

Novoair, one of Bangladesh's leading private airlines, has established itself as a prominent player in the domestic aviation market. The airline offers a comfortable cabin environment with ergonomic seating and well-maintained interiors. Passengers often appreciate the cleanliness and overall ambiance, which contributes to a pleasant flying experience, particularly for short-haul flights. Novoair is known for its commendable in-flight service. The cabin crew is friendly, professional, and attentive, ensuring that passengers’ needs are met efficiently. Their hospitality is a highlight, enhancing the overall travel experience. Novoair has built a strong reputation for its punctuality. Timely departures and arrivals are a significant aspect of their service, making them a reliable choice for both business and leisure travelers. This consistency helps in planning trips without the concern of delays. The booking process with Novoair is straightforward and convenient. Options include their user-friendly website, mobile app, and travel agents. Online check-in is available, reducing airport wait times and streamlining the overall process. The check-in counters are well-managed, contributing to a smooth and efficient experience. While the amenities are basic, they are adequate for short domestic flights. Passengers receive complimentary snacks and beverages. Although there is no in-flight entertainment system, the duration of the flights makes this less of an issue. Safety is a paramount concern for Novoair. The airline adheres to international safety standards and conducts regular maintenance on its fleet. The aircraft are equipped with modern safety features, and the crew is well-trained in emergency procedures, ensuring passenger safety. Novoair serves several key destinations within Bangladesh, including Dhaka, Chattogram, Cox’s Bazar, Jessore, Sylhet, Saidpur, and Rajshahi. They also offer limited international flights to Kolkata, India. This network covers major business and tourist hubs, making it a convenient option for various travel needs. The airline provides competitive pricing across different fare classes, catering to a range of budgets. Frequent promotions and discounts offer additional savings, making Novoair a cost-effective choice without compromising on service quality. Overall, Novoair excels in delivering a reliable, customer-centric flying experience within Bangladesh. Their focus on punctuality, safety, and service quality has earned them a positive reputation. While the amenities are basic, they are sufficient for the short domestic routes they serve. For travelers seeking a dependable and comfortable airline, Novoair is an excellent choice.

DR. Shahriar

Rating

a year ago

NOVOAIR is one of the leading Private Airlines in Bangladesh, and its IATA is VQ while callsign is NOVOAIR. Since its launch, it has operated 61,559 flights while carrying more than 3.33 million passengers.

Syed Kamal Mohammad Mukul

Rating

5 months ago

It is the air line is going to be closed ! All old air craft . I travelled 4 times , in side the colour of body reddish plastic ! I mean fade the white Plastic !

Arif A Hossaini

Rating

9 years ago

Bought 3 tickets from here. Dhaka to Chittagong to Dhaka with family including an infant, and the boarding process was relatively smooth bearing in mind the airport was congested. Flight left on time and arrived early so the experience could not be faulted. Foods were good. An infant friendly airline. They gave snacks and drinks even for my 3 months old boy! Embraer jet tends to have a bit short leg room, which might be a problem for tall persons! Scores are based on my expectations for a one hour domestic flight.

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About NOVOAIR


NOVOAIR was established in 2007 with a clear vision of achieving "Excellence in Aviation." Guided by the motto "ART of Aviation," we are deeply committed to providing exceptional service to our valued clients. Our unwavering dedication lies in ensuring On-Time Performance, Safety, Services, and Comfort for all our passengers. Over the years, NOVOAIR has emerged as the top preference among air travelers in the country.

On 9th January 2013, NOVOAIR initiated its commercial operations with the deployment of Embraer 145 jet aircraft. Subsequently, we transitioned to operating ATR 72-500 turboprop aircraft, which currently serve all domestic destinations in the country. Additionally, we proudly offer flights to Kolkata as our sole international destination.

In Bangladesh's aviation landscape, NOVOAIR assumes the role of a trailblazer by introducing modern travel tools such as paperless ticketing. Moreover, we are the first Bangladeshi airline to launch a frequent flyer program called "SMILES," symbolizing our commitment to deliver Smile, Safe, Superb, Satisfactory & Services through "Miles."

Our relentless pursuit of customer satisfaction drives us to maintain unwavering commitment towards safety, reliability, efficiency, and regulatory compliance. Through exemplary leadership, unwavering commitment, and exceptional service, we have earned the trust of our customers and employees alike. We reinvest our profits into people and services to foster growth. Our mission is to provide safe, reliable, and friendly air services in collaboration with our customers, suppliers, and the communities we serve. At NOVOAIR, we strive to set the highest standards in the industry and consistently deliver on our promises.

We remain steadfast in upholding On-Time Performance, Superior Services, Safety, and Comfort as our core values. Being recognized as the "Best Domestic Airline" in the country by "Monitor Airline of the Year" further solidifies NOVOAIR as the preferred choice for air travel among passengers.

Contact & Other Information

Address


House-50, Road-11, Block-F, Banani, Dhaka, Bangladesh