Review Guideline

Review Guidelines

Before submitting your review, please read and follow these guidelines. They exist to keep reviews honest, useful, and fair to everyone.

Who Can Review

  • You must be a registered, logged-in user to leave a review.
  • One review per company/service — please edit your existing review instead of posting a new one if your experience changes.
  • Your review must be based on a genuine, first-hand interaction with the business (as a customer, client, or user of the service). Reviews based on hearsay, assumptions, or someone else's experience are not allowed.

What to Include

  • A clear, honest account of your experience — what you bought or used, what happened, and how it was handled.
  • A rating that matches what you've written (a 1-star rating with glowing text, or 5 stars with a harsh complaint, will be flagged for reconsideration).
  • A title that summarizes the specific area you're reviewing (e.g., product quality, delivery time, customer support, ease of use).
  • The approximate date of your experience.

What Not to Include

  • Abusive, hateful, threatening, or defamatory language.
  • Personal data — phone numbers, home addresses, ID numbers, or other private details (yours or anyone else's).
  • Accusations of illegal or unethical conduct without supporting evidence.
  • Promotional content, referral links, or advertising unrelated to your review.
  • Content copied from another review or posted elsewhere.

Reviews We Will Reject or Remove

  • Reviews from people with no verifiable interaction with the business.
  • Reviews written by competitors, current or former employees, or anyone with a conflict of interest.
  • Paid or incentivized reviews that don't disclose the arrangement.
  • Coordinated review campaigns (positive or negative).
  • Duplicate reviews from the same user for the same company.
  • Content that violates the rules above.

How Reviews Are Handled

  1. Your review is submitted and marked Pending.
  2. It's checked for authenticity, spam, and policy compliance.
  3. It's either Approved and published, or Rejected with the reason noted where possible.
  4. Well-documented, detailed reviews that show clear signs of a real interaction may also receive a Verified label — this reflects authenticity, not agreement with your opinion.

Businesses may publicly reply to your review. Replies must stay professional and cannot include your private information or threats.

Reporting a Review

If you spot a review that looks fake, abusive, or misleading, use the report option so our team can re-check it.

A Quick Note

Reviews reflect the personal opinions of the people who write them. We don't edit reviews to favor any business, and a published review isn't an endorsement — just one person's real experience, shared to help others make better decisions.