HANSA - A Premium Residence
Customer Reviews and Ratings

DM LM

My stay at Hansa A – Premium Hotel in Uttara room 201 from 2nd Feb to 6 th FEB was absolutely terrible and extremely disappointing.The worst part was the food. I ordered fried rice, which is one of the simplest dishes any kitchen should be able to cook. Yet they managed to ruin it completely. It was badly cooked, tasteless, and honestly unacceptable for a hotel that calls itself “premium.” I had planned to stay four nights, but after this awful food experience, I could not continue my stay and decided to check out early on 3rd FEB For travelers, food quality is very important, and this hotel completely failed in that basic responsibility. To make things worse, when I checked out, I requested a partial refund for the unused nights. The staff did not care at all. They made no effort to solve the problem, showed no concern for customer satisfaction, and simply refused to help. This shows how poorly this hotel treats its guests once they have already taken your money. This was one of the worst hotel experiences I have had. Poor food, poor RECEPTIONIST service and zero responsibility toward customers. I strongly do NOT recommend this hotel to anyone.

Hygiene Home

Thank you Tonmoy. Your new job is very beautiful. Your mind is very good.iam prowed of your Service.totally All good in Hansa A Premium Residence. Thank you dear.

Mohammed Khairul Kalam

Guys are very friendly and room service and breakfast facilities are also very good. I am much happy with services of all guys specially with Asad Bepary.

Trail Teller

We went there for iftar. They specifically arranged prayer room for women. This felt very nice. Thanks.

Mohammad Majharul Islam

Cleanliness: The room was immaculate. Food: The food served at the restaurant was delicious. Environment: The overall atmosphere was peaceful. Front Desk Service: The service at the front desk was "outstanding." Individual Recognition: Ms. Rupa, the GSA, was specifically praised for being "extremely courteous and helpful," with her "attention to detail and willingness to assist" making the guest feel "genuinely valued.