3 reviews
Mohammad Ali Loader 01880146570 এর তেকে খারাপ রাইডার জিবনে দেখছি 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡 very bad 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
Date of experience: July 20, 2026
আমি Steadfast Courier দিয়ে পার্সেল পেয়েছি। সময়মতো ডেলিভারি হয়েছে এবং পার্সেল ভালো অবস্থায় ছিল। ডেলিভারি ম্যানের আচরণও ভালো ছিল। সার্ভিসে আমি সন্তুষ্ট।
Date of experience: February 27, 2026
My experience with this courier service has been extremely disappointing. The overall service quality was poor, and the staff showed a lack of basic professionalism and customer service skills. The delivery rider was rude and did not demonstrate the courtesy one would reasonably expect from a professional courier service. What made the situation worse is their recently introduced delivery rider rating system. When I selected Bad / Very Bad, representatives from the local courier hub repeatedly called me, requesting that I change my rating. This raises a serious concern: what is the purpose of a rating system if customers are pressured to alter honest feedback? Ratings should reflect genuine customer experiences, not be influenced through follow-up calls. Such practices undermine trust and defeat the very purpose of customer feedback. I hope the company focuses on improving service quality and respecting customer opinions instead of attempting to control them.
Date of experience: October 15, 2024
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SteadFast Courier, operating since 2016, is a trusted and expeditious cash-on-delivery service provider in Bangladesh. Renowned for its exceptional quality and utmost professionalism, this company is dedicated to ensuring a seamless and hassle-free experience for its customers.
With an extensive reach across the country, SteadFast Courier caters to 64 districts and 492 sub-districts in Bangladesh, and its network continues to expand steadily. This widespread coverage enables the company to assist small and medium-sized entrepreneurs as well as f-commerce merchants in efficiently managing their delivery operations.
Right from its inception, SteadFast Courier has garnered a reputation for going above and beyond in supporting its clientele. Customers have consistently received outstanding assistance and support from the company, further solidifying its position as a reliable partner in the realm of courier services.
17/2, Dhanmondi 3/A, Dhaka-1209 Bangladesh
