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khaled moon
6 months ago
City Bank PLC is a major private commercial bank in Bangladesh, headquartered in Dhaka. Founded on March 28, 1983, it has evolved into a leading financial institution known for its technological initiatives and digital banking services.
Dewan Golam Mostafa
6 months ago
The worst card service ever. RM's incompetency, CRM's lacklustre response simply take insufferable rage to a whole new level. Applied for a card since I figured I had payroll within the bank and it'll be a smooth ride.3 CPV'Ss later, and a month later, they still can't process files due to system error and now they need another CPV. The whole point of having a payroll account is not getting hassled like that in the first. If I could give negative star...that would probably be how I feel right about now
S. M. SHOAIB
7 years ago
The best bank in Bangladesh. You can trust them because from my last 8 years banking experience with them found they have true business vision. Like they are stable, they believe customer first, they think how Customer get best banking service. I must say whatever feature city have no one have. Citytouch the only differentiator. It's best of best. You will get all service here without going bank. This branch just 5 min walking distance from gulshan 1 circle. Just oposite of fish and co shop. ATM & CDM available. AMEX SERVICE center also available
Sabbir's Show biz.
7 months ago
I applied to open an Islamic Monthly Savings Scheme from abroad and submitted all the required documents, but I have not received any response from the bank. I called multiple times without success. One of the staff members, Sajjad H, contacted my nominee once and said he would call me back, but I never received any follow-up. I also sent reminders on WhatsApp after 3–4 days. My messages were seen, yet there was no reply. I even emailed a formal complaint, but the bank has still not responded. To make things worse, the staff member later sent me another number to contact and said he was on holiday, which is why he couldn’t reply. I messaged the new person as instructed, but it has now been four days with absolutely no response. This level of unprofessional communication is extremely disappointing. I have accounts with several other banks, and none of them treat customers like this. City Bank’s customer service has been the worst experience I have had with any financial institution.
Md. Ashaduzzman
6 years ago
On the 25th Anniversary in 2008, The City Bank Limited revamped its image and services. This include the launch of a new logo, launched American Express credit cards, brokerage business, and City Wallet (SMS Banking) service. The name of the bank was simplified to "City Bank" from its earlier "The City Bank Limited". The new logo, depicting a red and white checkered box kite, was launched on July, 2008 Services, Employee and manager is too gentle in this branch.
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Since 1983, City Bank has undergone a remarkable transformation, evolving from a conventional institution into a highly acclaimed and diverse organization that embraces global best practices. With a commitment to staying at the forefront of technological advancements, City Bank has become a leading financial institution in the country. Its success is not solely measured by financial figures, but also by the significant milestones achieved in its journey to become the finest financial establishment, aligned with its vision statement: "The Financial Supermarket with a Winning Culture Offering Enjoyable Experiences."
City Bank recognizes that true excellence entails achieving a delicate balance between strong financial performance, exceptional customer service, a compelling value proposition, a robust brand image, cutting-edge technology, and human-centric factors. This equilibrium is made possible by its extensive nationwide network, which enables the bank to provide comprehensive assistance, products, and services to its customers, their families, and the communities they serve. With a diverse range of offerings, including Personal and Priority Banking, SME, and Corporate Banking, City Bank has made substantial strides toward its ultimate objective and confidently asserts itself as the leading contender for the top position.
Regarded widely as a visionary within the local banking industry, City Bank consistently demonstrates its eagerness to innovate and challenge conventional norms. This proactive approach grants the bank a distinct advantage over its competitors. Having received numerous prestigious banking awards, City Bank is driven to achieve even greater accomplishments in this rapidly evolving era, empowering individuals to pursue their aspirations and turn their dreams into reality.
City Bank Center, 136 Gulshan Avenue, Gulshan 2, Dhaka, Bangladesh
