Gulf Airlines
Customer Reviews and Ratings

EK Channel

Everyone need to avoid gulf air. Dhaka airport gulf air staff behaviour very bad. Yesterday They are cancel my flight because my visa issue from Kuwait for this i can not fly from Bangladesh. I have visa i can fly any country what the problem gulf air. One lady staff she is not talking very bad staff

Mahin ul Islam

There is no washroom facility for customers. Which seems very odd to me.

Md Tarak Hossain

So bad experience. They are not friendly and what they are think i didn’t know.

Sharif Kabbo

Very bad.There were twelve of us in a hotel room. Can you imagine it? That was the 1st of January 2023 in Dhaka.Lots of mosquito in the room.we can't sleep for a second.

Rajesh Imran

I had a distressing experience I had while travelling with Gulf Air on June 1st. My flight was scheduled to depart at 11:25 AM from Gatwick Airport. Upon arriving at the check-in counter around 10:30 AM, I was assisted by an Indian lady who refused to check in my luggage due to it being overweight. There was also an Indian gentleman present who initially informed me I could pay for the extra weight. However, the lady at the counter later told me that the airline could not accept the extra luggage under any circumstances. I explained that since I couldn’t pay the excess fee, I would throw the extra items away. At that point, both the lady and the gentleman suggested I give the items to a cleaner at the airport. While I was still deciding, I noticed the gentleman signalling to the cleaner, who took my belongings without my clear consent. I found this completely inappropriate and unprofessional. Throughout the process, I was repeatedly rushed and told I would miss the flight. However, the flight, which was supposed to depart at 11:25 AM, was significantly delayed and only took off at 12:45 PM. This false urgency added unnecessary stress to an already upsetting situation. Furthermore, I was allowed to take two cabin bags onboard, but upon boarding, I was told there was no space in the overhead bins. A stewardess instructed me to place my bags near the toilet, around seat 40 K. When we landed, I asked about my cabin luggage and was shocked to find that it had been sent to the baggage belt without my knowledge or permission. When I asked the crew why my cabin bags had been sent to the belt, they were unhelpful and responded rudely. I was especially concerned because these bags contained many valuable items. I believe this situation was poorly handled at multiple points — from misleading information at the check-in desk, to the inappropriate removal of my items, the unwarranted pressure, and the mishandling of my cabin baggage. I respectfully request that Gulf Air investigate this matter, including reviewing any available CCTV footage from the check-in area at Gatwick Airport around 10:30 AM on June 1. I would also appreciate a formal explanation and appropriate resolution.