Turkish Airlines Dhaka Office
Customer Reviews and Ratings

MOHAMMAD YEASIN

Considering an international airline, the service and management is very poor. I went to book flight from Bangladesh to USA, i went there and took token around 3:10pm. However they took around 1 hour to serve just around 8-10 people. My serial came at around 4:15pm, and they told me they will not receive payment that day, and I need to come next day within office time that is before 4pm. They said they can only book my flight but now i need to visit again next day just do the payment. If they cannot serve that day, why they provided me service token 50 minutes before office closing time ? And I had to wait around 1 hour and then had my service token called. I saw there where only two people serving all the customers. Very bad considering an International Airline company. Even there is only a sofa for 6-8 people. The rest had to wait outside without any fan or AC support. I had to stand outside almost for 40 minutes in this hot summer time.

Matthias Langkabel

When i visited the office was on renovation. So i asked and go to visit their temporary office by the cargo office floor. i didnt have to wait long. the staff and the management is very helpfully , very good , they help me with any problem and find a good solution turkish airlines its a very good airline, i have experience and fly with them over 10 years thanks

Marmarin Virani

I had to visit their office 3 times to update my itinerary as they changed my flight due to which I couldn’t catch my connecting flight. Just getting that changed was hell. No confirmation no assistance they made us sit for an hour and then mentioned they will check with Turkey office and confirm by the afternoon. Afternoon came and went and no update. We had to physically go into get that. Seats were showing on my end on their airline page but they couldn’t confirm. What BS is this. Now they changed our flight to a 20 hour layover and now are denying hotel which is our right. Just a precaution get everyone you are dealing with: their name and get the manager number extension so you can escalate it. Hopeless people they employ!

Waleed Ali

Worst airlines in the world. Even biman is better than them. Trust me they are always delay by hours. We should all boycott Turkish airlines

Ishtiaque Chowdhury

I don't think this office run by an international airlines management system. Just rubbish, need to train counter sales officer how to be behave with customer service, how to talk with customers, how to control anger and so on. Rubbish than any local airlines. Only two Counter sales officer at a time, Whenever they arguing with a customer all the staff in front just fall Down on customer together