July 10, 2024
I bought a laptop about 5 years ago and it's still working as new . But about 4 months earlier, I went to their customer service point to upgrade my laptop RAM, but when they opened the laptop, the ram slot that was not been used for a while got broken. I didn't bring the cash memo by mistake and thought they wouldn't repair it. Cause as by term the warranty of that product was 2 years. But, surprisingly enough, they took the laptop and by checking its mac address they confirmed that it was bought from their shop. Then they took the laptop and within few hours they made it work. It was quite a good satisfaction from their service and i would suggest my peoples to buy products from Star Tech .
Date of experience: June 23, 2023